A quick reminder of our opening hours over the festive period. Whilst we have you, thank you to all of our customers for their support throughout 2015.
Emergency 24 Hour Call Out: 0116 2628899
London Road Shop Opening Times
|Christmas Eve – Thursday 24th Dec||8:30AM – Early PM|
|Christmas Day – Friday 25th Dec||Closed – 24 Hour Service Available|
|Boxing Day – Saturday 26th Dec||Closed – 24 Hour Service Available|
|Sunday 27th Dec||Closed – 24 Hour Service Available|
|Monday 28th Dec||Closed – 24 Hour Service Available|
|Tuesday 29th Dec||Closed – 24 Hour Service Available|
|Wednesday 30th Dec||Closed – 24 Hour Service Available|
|Thursday 31st Dec||Closed – 24 Hour Service Available|
|New Years Day – Friday 1st Jan||Closed – 24 Hour Service Available|
|Saturday 2nd Jan||Closed – 24 Hour Service Available|
|Sunday 3rd Jan||Closed – 24 Hour Service Available|
|Monday 4th Jan||
8:30am – 4:55pm
Business As Usual
Christmas Opening FAQ’s
Why are you closed throughout the Christmas period?
Rossells is an extremely busy company, with a big reputation to uphold. Our staff work tirelessly to bring the best service possible throughout the year. We recognise the great work of our staff, and feel that Christmas is an important time for family, and non work based activities.
I would like to book a job in for when you’re back after the Christmas break.
Firstly, please don’t call our out of hours engineers to do this, they will not have access to the work schedule for next year. Please send an email to firstname.lastname@example.org with the full details of your job, and we will book you into our system, then call you first thing on the 4th of January to confirm.
Is my job considered an emergency?
Is your home or business security at risk? Are your fire emergency routes seriously affected? Are you completely locked out of your home or business? If you answered yes to any of those questions, then please call us for assistance. If the answer was no to all of them, then it is possibly something that although may be inconvenient, it will probably wait until we’re back on the 4th of January.
I called the out of hour line but nobody answered.
We only have a limited number of engineers on standby at any one time. If they are busy on another callout then they may not be able to answer the phone straight away. There is an answerphone service, so please leave all of your details and one of the engineers will call you straight back as soon as they can. The engineers cannot respond to missed calls, so it is imperative that you leave a message with your contact details.