Sunday 14th Feb – 5am till 10am
Rossells are adding another two servers to our portfolio due to high customer demand for our web based services (mainly our cloud based access control systems). As we distribute our platforms amongst the new servers, there may be service outages estimated at no more than 2 minutes per outage, and an accumulative time of 15 minutes per service.
We thank you for your understanding whilst we work to provide you with an Eco-friendly, fast and reliable system on which we are very proud of.
Note that our telephone server, and online web ordering portal remain unaffected by the upgrades.
Documentation has been sent out to all affected customers already, with full emergency contact details. If you haven’t received your letter, or need to discuss anything further with our team, please call the office on 0116 2628899, within normal office hours.