Rossells has been trading since 1928 and after over 85 years, the family business ethic has still been maintained. The company has grown at a steady pace, fuelled by the ever increasing portfolio of loyal customers. Today Rossells employs 8 staff, runs 4 fully stocked vans, and has been recognised as the largest Locksmith and Security company serving Leicestershire and Rutland.
Steps to Success
“Our customers lead what we do” and without them, Rossells would not be as successful as it has become today. We encourage customer feedback to constantly improve our services, and the products we offer. Comments are always distributed amongst our staff; they bloom off the compliments, and strive to do better over the criticism.
Remaining one step ahead of the evolving ways security is compromised can be an endless challenge. However, with good interaction with local policing units, and strong relationships with manufacturers of security products and methods, Rossells is always pro-actively protecting its customers with the latest industry standards. Our suppliers and product manufacturers are sustainable companies that share our passion to continuously improve regardless of their success.
Members of our team regularly contribute to Neighbourhood Watch Groups, and also collaborate with Leicestershire Police to promote security advice to venerable communities. Our regular customer newsletters often provide residents and businesses of Leicestershire & Rutland with warnings of the current crime trends along with recommended solutions, and DIY products.
Our customers are not looking for ‘Budget’ services and products. They use Rossells because they appreciate our dedication to only installing quality, long life products that offer proper protection. We are one of only a few qualified Locksmiths in Leicestershire, vetted and inspected to the high standards of the only government recognised regulating bodies: the Master Locksmiths Association (MLA). With tried and tested products, we find the perfect compromise between value and superiority... something that comes only from being in the industry for over 85 years.