AIS Total Security – Help for customers

Rossells are reaching out to customers of AIS Total Security who are realising they have gone out of business, and their systems are no longer monitored, or service engineers available to resolve faults. Our engineers have worked alongside their team to support local alarm customers in Leicester who required urgent assistance, and we’re all very disappointed to learn of their demise. It’s sad to see a security company that we knew so well fall upon bad times, and we will...

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Covid-19 Coronavirus – Rossells Status

This information was last updated 09/6/2020 WE ARE OPEN Our industry has been confirmed by the Home Office for Key Worker status during the Covid-19 pandemic, and so we will continue to provide our services in the interest of national security.As a small but significant service business covering thousands of customers within the Leicestershire border, we’ve always had disaster plans in place to cover all identifiable eventualities. Below we're highlighting the things that may affect you as a customerTrade CounterOur trade...

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How to prepare your business premises for the Coronavirus Lockdown

Everything about way we live our lives has changed this week, and it will be staying this way for the foreseeable future. This situation we find ourselves in is incredibly stressful for everyone, but business owners are getting it from all angles. Once all the IT changes and HR hassle of getting staff working from home has been handled, there’s another worry to add to the list: “Will my premises be safe and secure?” There are undoubtably groups of people that will be looking to exploit...

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Use smoke and sound to protect valuable stock or assets

When all has been done to deter a criminal with alarms and physical locking systems, if the end reward is still too tempting then the inevitable breach of these security systems is likely. What do we do then? The next step, is to physically stop the burglary taking place by using extreme levels of sound, and an instant smoke / fogging system. (more…)

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Christmas Opening Hours – 2019

Our Christmas Opening Times can be confirmed below: Tuesday 24th December (Christmas Eve): CLOSED Wednesday 25th December (Christmas Day): CLOSED Thursday 26th December: CLOSED Friday 27th December: CLOSED Saturday 28th December: CLOSED Sunday 29th December: CLOSED Monday 30th December: CLOSED Tuesday 31st December: CLOSED Wednesday 1st January (New Years Day): CLOSED Thursday 2nd January: 8:00am - 4:55pm (Open As Normal) Friday 3rd January: 8:00am - 4:55pm (Open As Normal) Thank you for your support and understanding during this special time of the year.

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Summer Holiday Home Security Tips

It’s been a long wait, but summertime is finally here. The holiday has been booked for almost a year, and the special pile of holiday clothes have been patiently awaiting their grand appearance. Unbeknown to you, there is another group of our society also preparing for your trip, the burglar. Statistically, spring and summer have a lower level of crime than autumn and winter, however the summer holidays are understandably a focal point for criminal gangs as thousands leave their homes unattended. We see the aftermath of...

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PJ Alarm Bell Boxes

PJ Alarms Q&A about Faults / Service Issues

We receive many questions surrounding the services we offer to previous PJ Alarm customers, and so we would like to provide some answers to the most commonly asked questions. As we have explained in our previous post P J Alarms – Sold in August 2016, PJ Alarms sold out to an international company. Although the initial customer contracts were automatically transferred, many customers have decided to move their support local businesses like ourselves for a more personal service. What is a ‘Takeover’ of...

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How to De-Ice your locks

If you're reading this, you're probably late for something, or otherwise in a rush so we'll get straight to it. This trick is for cylindrical based locks only, not mortice locks. Mortice locks are often referred to as 'Chubb' locks. Pour a full glass of warm (not scalding) water slowly over the lock and the surrounding area.Carefully try and insert the key, if it doesn't insert easily, repeat with the warm water.One you have removed the lock, remember that the water...

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Everything 2019

I hope all our readers, customers and suppliers had a great holiday break. As we welcome in 2019, I’ve been asked to outline what’s happening in the year ahead… First, I’d like to wrap up our 2018. It was an incredible year just gone for all of the team. Having put a lot of the groundwork into our premises, team, and services throughout 2017, we were set free to enjoy serving our public, exactly the way we’ve always wanted. We added some great companies to...

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Home Security Tips

Looking for fast advice on home security? We've listed 8 of our top tips for protecting your family and property: Keep your keys out of sight - Leaving your keys on display may persuade a thief to attack your property over another. Burglars are known to use tools that can reach in through your letterbox and grab keys or other valuables, such as cash.Social Media - Don't publish information on social media that can be used by potential thieves. Posting...

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