FAQs

Frequently Asked Questions


Rossells have to setup intruder alarms in accordance with the correct alarm regulations. Your insurance company will need to be sure no one but ourselves could have altered the way your alarm works. Because of this, we are unable to disclose your engineer code.
Simply enter your code, and press the reset key.
The office is open 8am until 5pm Monday to Friday. Our standard engineer hours are 8:30am to 5pm. Our out of hours engineers operate 24 hours every day of the year.