Committed Customer Support

Welcome to our dedicated customer support area. Our online tools below are designed to assist you in finding the answers to your questions. Should you require further assistance, our support team are available to help you right now.


An introduction to the Texecom Connect App for Controlling Your Alarm

How to Re-Sync your Texecom App to your Alarm Panel

Using the Texecom Connect app to create Recipes for Automation

How to View and Clear System Alerts on a Texecom Alarm

How to Omit Zones on your Texecom Alarm System

Creating an App Code on a Texecom Alarm System

How to Set your Texecom Alarm System

How to Part Arm your Texecom Alarm System

A guide to using access control functionality on Rossells Connect

Setting up the Texecom App on an Additional Users Phone

Contact Us

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0116 2628899

Mon - Fri / 8:30 AM - 5:00 PM 24 Hour Emergency Engineer Service operating on our usual number.

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